Great customer service & help for ordering rod extension
Shipping was fast, product in great shape. We did need a rod extension in order to hang this from the ceiling (14.5 ft) over our kitchen island. I worked with Rita in customer service, got a quote sent quickly, ordered it and had it within two weeks. I was really impressed with their helpfulness. I read many comments about the chandelier looking smaller in person and I will say that I do see that it would be more va-va-voom in a smaller space. However, for the price and customer service, I feel like this was a good purchase and it's okay if it's not super-over the top crazy sized.