7 tier fixture
Purchase & Customer Service = 5 Delivery & Shipping = 1 Finish?= 3 Installation?= 3 Lighting & effect = 5 Overall = 3.5 Purchase 7 tier fixture. Custom ordered a longer chain length & brushed nickel finish. The finish is not brushed nickel but spray paint silver finish.I don't recommend custom finish. Sofary did send me pictures?of the fixture?for me to approve before purchasing but it was very difficult to tell what the finish looked like from a photo. Since the fixture is going to 10' up in the air, I'm ok with the silver finish. Again, the finish is applied after the fact. It rubbed off on my hand slightly as I held the fixture and chain. Sofary Service was very good. Answered all my questions. Communications were done over email but I did have to call once to get clarification.? The biggest problem buying this item was the Shipping and delivery. It came well packed in two separate?shipments, one month apart. The second package was basically lost in transit. I had to hound DHL until I finally go it touch with a local foreman who took the time to search for it. If it wasn't for this person at DHL, I would never have received it. Not directly?a fault of Sofary, but it will make me look? elsewhere for any future purchase. I will avoid DHL at all costs. The fixture itself is big. I have included several??photos but they do not do this thing justice. Make sure your mount is solid enough to support this beast. This fixture has to be assembled? and you will have to do some minor…