Glamorous Light/Amazing Fan
The GoldCrystal Oscillating Ceiling Fan Light adds a gentle, glamorous touch to the home office. Te fan provides great air flow and has reduced the overall temperature by 8-10 degrees F.
Would have rated higher except for the following reasons: Light fixture is not gold -- it is definitely a rose gold and doesn't match existing features in the office. The packaging was damaged, and there was concern about the fan shaft; it was fine, as the shaft is actually angled to facilitate full oscillation of the fan blades. This could have been addressed by a more thorough, accurate, professional instruction manual. Lastly, our package was missing the wing nut. Customer service was very helpful on every call, but shipment of the missing part will now take an additional 2-3 weeks. Be prepared for a very long delivery schedule as outlined during the order process. The product ships directly from China and takes the full eight weeks.
Quality |
Rated 4 out of 5
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Appearance / Style |
Rated 4 out of 5
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Installation |
Rated 3 out of 5
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Customer Service |
Rated 5 out of 5
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Sofary Lighting
Thank you for your detailed feedback,We're glad to hear that the fan is performing well and helping to cool your home office effectively.
We truly appreciate your honest comments. Your input is invaluable and helps us identify areas where we can improve. We’ll make sure to share your remarks with our product and packaging teams for further review.
If there's anything else we can assist you with in the meantime, please don't hesitate to reach out.